01482 506004

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Coronavirus (COVID-19) Statement - 29 April 2020

CORONAVIRUS PANDEMIC RESTRICTIONS

PLEASE NOTE THAT THE DENTAL SURGERY IS CURRENTLY CLOSED FOR ALL ROUTINE DENTAL APPOINTMENTS UNTIL FURTHER NOTICE BUT WILL REOPEN FOR EMERGENCIES FROM 8TH JUNE ONWARDS.

IN THE EVENT OF AN EMERGENCY PLEASE PHONE THE DENTAL SURGERY ON 01482 506004

During these unprecedented times all dental surgeries are unable to provide the normal care that patients are used to.  Our practice will remain open during normal working hours to provide advice to patients and where necessary provide care in the form of prescriptions for analgesics and antibiotics.  We are working together with other local practices and face to face consultations and treatment, if necessary, will be provided for clinically urgent problems at our local emergency hub after telephone consultation with a dentist.

If you are calling outside of normal hours and have an urgent dental problem, please consider if this could wait until the following day or over the weekend rather than accessing the out of hours services. Call the surgery on (01482) 506004 for assistance and information.

If calling out of hours and the problem is extremely severe please contact the out of hours service through NHS 111.

If your dental problem includes uncontrolled bleeding and a swelling that is causing breathing problems this is an emergency and you should go to A&E.

Free NHS dental treatment

You do not have to pay for NHS dental treatment if, when your treatment starts, you are:

  • under 18 
  • under 19 and in full-time education
  • pregnant or you’ve had a baby within the 12 months before treatment starts
  • staying in an NHS hospital and the hospital dentist carries out your treatment
  • an NHS Hospital Dental Service outpatient (although you may have to pay for your dentures or bridges)

You can also get free NHS dental treatment if, when the treatment starts or when you’re asked to pay:

  • you’re included in an award of Income Support, income-based Jobseeker's Allowance, income-related Employment and Support Allowance or Pension Credit guarantee credit or Universal credit (check entitlement after October 31 2015) 
  • you’re named on, or entitled to, a valid NHS tax credit exemption certificate
  • you’re named on a valid HC2 certificate 

If you're named on a valid HC3 certificate, you may not have to pay for all your NHS dental treatment. HC2 and HC3 certificates are issued under the NHS Low Income Scheme.

You will not be exempt from paying for NHS dental treatment if you receive one of the benefits below when paid on their own:

  • Incapacity Benefit
  • contribution-based Jobseeker’s Allowance
  • contribution-based Employment and Support Allowance
  • Disability Living Allowance
  • Council Tax Benefit
  • Housing Benefit
  • Pension Credit savings credit

Proof of your entitlement

You’ll be asked to show your dentist written proof that you’re entitled to financial help with dental treatment. This will vary depending on your circumstances. To check what documents you need, see the NHS HC11 leaflet: Help with health costs (below).

NHS Low Income Scheme

The NHS Low Income Scheme provides financial help to people not exempt from charges, but who may be entitled to full or partial help with healthcare costs if they have a low income. Anyone can apply as long as they don’t have savings or investments over the capital limit. In England, the capital limit is £16,000 (or £23,250 if you live permanently in a care home).

Help is based on a comparison between your weekly income and assessed requirements at the time the claim is made. Entitlement broadly follows Income Support rules to decide how much, if anything, you have to pay towards your healthcare costs, including dental treatment.

Surgery Hours

Mon - Thur 08:30 - 13:00   14:00 - 17:00
Fri 08:30 - 13:00   14:00 - 15:30
Sat & Sun Closed
Bank Holidays Closed
In case of emergency - call 01482 506004